Frequently Asked Questions
Everything you need to know about your Birdfy fashion experience.
How long does shipping take for my Birdfy order?
Standard shipping typically takes 3-7 business days within the continental US. Express shipping options are available at checkout if you need your new look sooner.
What is your return policy?
We offer a 30-day return window for all unworn items in their original packaging with tags attached. Returns are processed within 5-7 business days of receipt.
How do I know which size to choose?
Each product page features a detailed size guide. We recommend measuring your bust, waist, and hips to compare against our specific garment dimensions for the perfect fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
Are Birdfy garments ethically sourced?
Yes, we prioritize sustainable fashion. We partner with certified manufacturers who ensure fair wages, safe working conditions, and reduced environmental impact.
Can I track my order once it has shipped?
Absolutely! Once your order leaves our warehouse, you will receive an email with a tracking number and a link to monitor your package's journey in real-time.